Name: Claire McCarragher
Position: Corporate Accounts Manager
Time with Bell & Company: 2 Years & 11 months (3 years in January)
What does your day to day role entail?
Once an individual has become a Client of Bell & Company I take carriage of their case and become the first point of contact.
I liaise with Creditors, Solicitors, Accountants etc. on behalf of the Client.
We assist and guide our Clients in the following fields:
- Corporate Debt: Company and other Business Debts
- Property related Debt
- Personal Guarantees
- Personal Insolvency
I work extensively on cases across the insolvency range with particular reference to complex financial issues including personal credit matters.
What do you enjoy most about your position?
I enjoy developing working relationships with my Clients.
I like the fact that you are continuously learning and broadening your knowledge in this position.
I also like the fact that every case is different, there is never two cases that are the same.
I also love the fact that we are helping people have a fresh start in life.
People who are in financial difficulty are not just affected by how much they owe – this can consume their entire life and we help them realise that there is a light at the end of the tunnel and that there is nearly always an option.
Some of our clients don’t realise that this is not just a job for us – we live this experience with them, through the ups and downs in the process and we have the same end goal – to get them out the other side and let them and their family move on with their lives.
I have never dreaded coming in to work – I love what I do and will continue assisting clients who are in financial difficulty as long as my services are required.
What are main issues you are seeing for clients in your position?
We have a significant number of Clients associated with Cerberus/Capita further to the loan sales, in both the North & South, and are actively and aggressively engaging on their behalf with the appropriate parties.
The main issue that we are experiencing is that there appears to be a significant misconception of true current market value of properties held by Cerberus/Capita by way of security.
There have been many instances in which our Clients have actively worked to successfully attract the interest of ready, willing & able third party purchasers with a view maximising the yield to Cerberus with regards sales of security.
Very often, the offers are in fact above and beyond the value assigned to the assets by professional and reputable Chartered Surveyors & Agents with a profound knowledge of properties in the subject areas.
This is undoubtedly because of our Clients’ determination to drive sales & minimise their exposure.
The reality is that portfolio sales here will not allow for full debt repayment due to the fact that, as a direct result of the economic crash, properties are very obviously worth only a fraction of what they were.
The stubborn approach adopted by Cerberus in terms of accepting nothing other than full re-payment is entirely unrealistic and will not be achieved.
If Cerberus want to achieve any sense of progress and resolution here, they are going to have to take a more pragmatic and commercial view.
Spare time activities?
I enjoy drama and was appointed as Chairperson of our drama school for 2 years running.
I also enjoy music and have played guitar for 5 years and the drums for 12 years (a great way to release).
I also have two young nephews who I adore and love spending time with.