Call us today to speak to our Business Debt Experts: 0333 305 4331

Available 24/7. Request a call back.


Updated: 11th October 2023


This privacy policy applies to Solvendo Limited, operating as Bell & Company (referred to as “we,” “us,” or “our”), and its associated or subsidiary undertakings and affiliates that control and utilise visitor information collected through this website.

By visiting this website and choosing to submit information, you agree to the use of your data as outlined in this privacy policy. Please note that this website may contain links to other websites, including those maintained by associated members of Bell & Company, which may have their privacy policies.

Bell & Company is committed to ensuring your privacy is protected. We respect your personal data and are dedicated to safeguarding it in compliance with applicable data protection laws.

If you have questions regarding this privacy policy or feel that your concerns have not been addressed, please contact us at [email protected].   


Bell & Company is a “Data Controller” as required by data protection laws. Any questions or queries regarding this privacy policy and the use of your personal data can be directed to our information practice manager at [email protected]


At Bell & Company, we value your consent. We seek your explicit consent to the use of cookies and the collection, sharing, and use of personal data when required by law. This consent is essential for delivering personalised services and for ensuring transparency in our data practices.

When you visit our website, you may be asked to provide your consent for the use of cookies and the processing of personal data in line with the General Data Protection Regulation (GDPR) and Google’s EU User Consent Policy.


As a visitor, you are not obligated to submit personal information to use this website. Personal information is only collected when voluntarily provided by visitors. This may include but is not limited to your name, job title, company name and address, email address, telephone numbers, and financial information, which is collectively referred to as “personal data.”

We collect personal information from you when you interact with our website, specifically through:

  • Live Chat: We may collect your full name and any information you provide during a live chat session.
  • Webforms / Contact Forms: We may collect your full name, contact information (including email address and contact telephone number), and any additional information you provide when you use our webforms or contact forms.
  • Email: If you contact us via email, we may collect your email address and any personal information you include in your message.
  • Telephone: We may collect information from telephone conversations including your full name, phone number and any personal information you provide on the call.

If you provide personal and financial information about another person or your partner, you confirm that you have their consent to provide this information to us.

We may use cookies to improve website navigation and performance. Details about our use of cookies are provided below.


Our website uses cookies to enhance your user experience and provide valuable insights into website usage. Cookies are small data files that help us understand your preferences and optimise our website. We specifically use Google Analytics cookies to gather anonymous information about website visitors, such as the number of visitors, their origins, and the pages they visit.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies, although this may affect your experience on our website.

For more information about the cookies we use, please see the table below:


  1. Strictly Necessary Cookies – essential for the operation of the site and to enable you to move around the site. Without these cookies certain parts of the site may not be available.
  2. Performance Cookies – These cookies collect anonymous information about how visitors use the site. These cookies are only used to improve how the site works.
  3. Functionality Cookies – Remember choices you make to improve your experience of visiting the site.
  4. Targeting Cookies – These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

You may be able to block cookies by activating the settings on your browser that allows you to refuse the setting of all or some cookies. If you use your browser settings to block all cookies (to include essential cookies) you may not be able to access all or parts of the site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our site and accept the terms of the cookie banner displayed on the site.

If you do not wish to consent to cookies being placed, you must change your browser settings which can be done by accessing the following link http://windows.microsoft.com/en-GB/windows7/Cookies-frequently-asked-questions.

If you choose to do this, you should not continue to access the site as the site will issue cookies as soon as you continue to use the site.

Bell & Company may use Google Analytics, which uses cookies and similar technologies to collect and analyse information about use of the Services and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to https://policies.google.com/technologies/partner-sites. You can opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.


We will only use your personal information in accordance with relevant data protection laws. We rely on lawful bases for processing your personal data, including consent, legal obligations, contractual necessity, and legitimate interests. The purposes for which we use your personal data include:

  • Compliance with lawful obligations, fraud detection, and regulatory checks.
  • Providing our services to you and improving them.
  • Marketing our services to you, with the option to opt out.
  • Processing your inquiries and tracking their source.
  • Analysing website usage to enhance its effectiveness.

Please be aware that we may monitor and record calls between you and our staff for authentication, security, quality, and training purposes. These recorded calls will not be used for direct marketing purposes or disclosed to third parties. If you do not consent to this, please notify our staff immediately upon the start of the call or contact us by email at [email protected].


While we may share visitor information with service providers, we typically do not share it with third parties unless disclosed at the point of collection. Personal data may be transferred internationally to other entities within our organisation.

Third-party disclosure may occur for services such as public relations, marketing, IT support, document management, event hosting, email marketing, and market insight. We ensure that third parties take necessary security measures to protect your data. These third parties may include but are not limited to our service providers, partners, and, as relevant, Google.

We do not permit third parties to use your personal data for their own purposes.


We retain personal information only as long as necessary to fulfil the purpose for which it was collected, in line with statutory and professional retention rules. The retention periods may vary based on the nature of data, and examples are provided in this policy.


We provide reasonable access to visitors wishing to review their personal information, with a possible administrative charge. For access requests, please contact [email protected].


You have various rights concerning your personal data, including access, correction, deletion, objection, data transfer, and withdrawal of consent. To exercise these rights, please contact [email protected].


We are committed to protecting your personal information. We do not disclose your personal information without your consent, except when required by law enforcement agencies with statutory authority.

We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online, in order to prevent unauthorised access or disclosure.


Solvendo LTD trading as Bell & Company reserves the right to modify or amend this privacy statement at any time and for any reason. Nothing contained herein creates or is intended to create a contract or agreement between Solvendo Ltd and any user visiting the website or providing identifying information of any kind.


If you have any questions or concerns about our privacy policy or the way we handle your personal data, please contact us at:

Floor 3
19 Bedford Street
Belfast BT2 7EJ

0330 159 5820

[email protected]

Bell & Company is the trading name for Solvendo Limited No: 09448820

Park House
Park Square West
Leeds LS1 2PW

Bell & Company are authorised and regulated by the Financial Conduct Authority (FCA) under the FRN: 713445.